Questions, billing, a clip that will not process, or a copyright report. We read every message.
support@clipavideo.com
Usually within one business day.
See our refund policy for cancellations and refunds.
Choose Copyright report in the form and include the link and your contact details.
Tell us on the feedback page. It shapes what we build next.
Can’t find what you need? Email support@clipavideo.com.
The YouTube link, the start and end times you used, and the format you chose. That lets us reproduce it quickly.
Cancel from your account page. Pro stays active until the end of the period you have paid for.
New subscriptions can be refunded within the window set out in our refund policy.
Private, members-only, age-restricted and DRM protected videos cannot be processed.